Frequently Asked Questions

Please explore this list of common inquiries.

How do I make a reservation for BizRide?

A: You can make a reservation online, via our app, by phone, email or travel portal. If you make your reservation online or via the app you can receive up to a 20% discount.

24/7 Phone Support

(877) 429-8710

Download the BizRide App

IOS | Android

Where do you provide service?

A: BizRide is available in 40 markets domestically and 25 internationally.

What are your hours of operation?

A: Making reservations, changing or canceling an upcoming trip online at or on the BizRide app is easy and convenient however we understand that people still matter so we are here for you 24 hours a day, 7 days a week.

What vehicles can I reserve?

A: Sedans and SUVs domestically. Sedans and vans in international markets.

How do I receive my confirmation?

A: Once the BizRide team receives notice of your trip request you can relax. If there are any questions regarding your trip details, one of our client service representatives will email you to clarify. Your confirmation will be sent via email and will contain all of your trip details and anticipated charges.

What is your cancellation and change policy?

A: BizRide standard policy for cancellations and changes on the or the BizRide app is two hours prior without penalty for domestic reservations. International trips require a 24 hour notice to cancel.

How will I receive my driver information?

A: You will receive either a text or an email providing you details about your driver and when they are onsite for pick up.

When you are ready to connect with your driver, simply call to verify the meet location.

How much will my BizRide trip cost?

A: BizRide provides airport and city-to-city transfers starting at $90.00. Prices exclude taxes, tolls and parking where applicable.

Does the driver accept credit cards or cash?

A: BizRide is a cashless transaction. Your driver does not accept payment in any form. Your payment information will be gathered during the booking process whether you book online, through the app or by phone.

How do I get a receipt for my trip?

A: Invoices/receipts are emailed 24 – 72 hours after the trip is completed. Please allow 3 business days for international trips. If you have not received your receipt or you have questions, please email


Need a Ride?

Download the BizRide App

IOS Android

24/7 Phone Support

(877) 429-8710

Have Questions? Contact us at